Shipping policy

Shipping Policy

Orders placed before 5 PM are processed the same day. Orders placed after 5 PM are processed on the next business day.

Please monitor the updates displayed with your tracking information, as they may indicate whether your package is delayed due to factors beyond our control.

If your order is lost, delayed, or if you have any other questions, please contact us at jocosmeticscustomerservice@gmail.com with your Name and Order Number.